OpenVision® Entitlement Server &
Subscriber Management System
Scalable, Open Standards-Based Solution Provisions and
Entitles Billing for On Demand Services and Offerings
On-time, accurate billing for digital services such as VOD and premium programming is critical to an operator’s success. To meet customer demand for these next-generation products, service providers are turning to IMAKE’s OpenVision® Entitlement Server (ES) and Subscriber Management System (SMS) for accurate, efficient provisioning, verification and reporting.
In production with more than 20 million subscribers, OpenVision® ES/SMS simultaneously interfaces with multiple proven billing systems such as CSG® and DST-Innovis®. With the ability to easily migrate to next-generation billing systems, OpenVision® ES/SMS gives you the control to choose the best-in-breed billing systems. OpenVision® ES/SMS dramatically improves customer service and billing accuracy by enabling automated, real-time service response and billing as customers upgrade to new services.
OpenVision® ES/SMS takes the control, management and creation of On Demand service packages to a new level by providing a full understanding of current promotional offers. OpenVision® ES/SMS provides intelligent up-sell opportunities by recognizing the services currently subscribed to and the subscriber product purchase history, regardless of the current billing system’s capability. Using OpenVision® ES/SMS, it is easy to create new services, push personalized offers, recommend add-on services and up-sell to your subscribers to maximize your ROI.
Click to view larger image
Boxes shaded in light blue indicate other OpenVision® products, though the ES/SMS can be integrated to similar products from other vendors.
OpenVision® ES/SMS is part of IMAKE’s open standards-based solution suite that easily integrates with existing systems–enabling a total solution with best-of-breed components from multiple vendors. The highly scalable OpenVision® suite grows with your needs, making it possible to cost effectively add applications to your existing infrastructure as service offerings expand.
Benefit Highlights
- Quick entitlement validation response time increases customer satisfaction by enabling fast, accurate service delivery.
- Highly scalable solution grows with your subscriber base and with emerging digital content and premium-based services.
- Automates up-selling and add-on services by verifying subscriber account information and provisioning the new service following validation.
- Helps increase revenues by ensuring that only authorized customers are allowed to receive services based on their current credit, service profile and account status.
- Enhances revenue flow by ensuring delivery and accurate reporting of requested services.
- Provides streamlined, easy access to reports regarding issues, services and specific customer viewing patterns.
Feature Highlights
- Multiple billing systems supported simultaneously
- Open standards system–message interfaces are via XML over HTTP
- ES/SMS receives real-time updates to subscriber records through replication or via a message interface
- Processes are monitored via SNMP and user interfaces via IE browser
- ES/SMS integrates to Conditional Access Systems and Digital Rights Management systems to provide real-time subscriber entitlement updates
- Manages entitlement of services and products for subscribers
- Enforces credit limits
- Centralized browser-based GUI allows management of multiple locations
- Tracks set-top boxes to subscriber account
- Certified with CSG® SLBOS 2.2 (ACP)
- Deployed with CSG® and DST-Innovis® billing systems
- Highly available and scalable tiered solution
|
